Deposit credit terms
- Requests in this direction are processed manually during the operators’ working hours.
- You can obtain the payment details in the support chat; they are valid for 20 minutes from the moment they are provided.
Payout terms
- This exchange direction is semi-automatic and usually takes between 30 and 180 minutes to complete.
- Payouts are made only during the service’s working hours. In case of a high volume of requests, the exchange process may take longer.
- In extremely rare and exceptional cases, caused by delays in the banking systems of the sender’s or recipient’s banks, the exchange may be completed within a period of up to 72 business banking hours.
For Blik Bank, a separate exchange direction exists. If you selected this bank under a different direction, the rate will be automatically recalculated based on the current exchange rate