All incoming deposits are subject to mandatory AML/KYC verification. Transactions assigned a high risk level may be temporarily suspended for additional review. The service does not accept payments from sanctioned or restricted platforms.
Before creating an order, you may check your address for AML compliance.
Deposit crediting conditions
- Deposit crediting is processed automatically.
- The exchange rate is окончательно fixed after 20 network confirmations are received and the transaction is credited.
Reserve Verification: Before submitting your order, please contact our support operator via chat (bottom right corner) to check availability, minimum limits, and commission rates for your city.
Payment & Processing Time: Cash is issued only after 100% payment of the order is confirmed. In most cases, cash is available on the same day, though the maximum processing time is up to 72 hours.
Locations & Courier Delivery: If your city is not listed, please contact our operator. We can arrange personal courier delivery to your address under special conditions (rates and availability can be checked in the chat). The courier will coordinate a convenient time and meeting point with you.
Banknote Quality & Denominations: By default, cash is issued in older-style banknotes (in good condition) and random denominations. Specific requests regarding banknote series or precise denominations must be arranged individually beforehand.
Rate Formation: The rate is calculated based on the MEXC exchange price plus our service fee of 0.3% for the specified city.