⚠️ For security purposes and fraud prevention, sender identity verification is required.
- Photo of passport or ID (the document must be valid)
- Selfie with the document in hand (face and document details must be clearly visible, without cropping or editing)
- Photo of the document on the exchange page background (where all exchange details, request number, date of request creation, amount, etc. will be visible)
- After payment, it is necessary to record a short video where:
- You hold the document in your hands and your face must also be clearly visible;
- A device (phone / computer / tablet) with an open payment receipt to our details is visible;
- Also, your email with our official letter open, where payment details, request number, date and time of the letter will be visible;
- And say the following text in the video (Spanish and Portuguese are allowed):
"I (Your full name), purchase assets on the Wm.Money exchange service, exchange number (indicate your request number), for personal use, using my own personal funds and of my own free will"