AML Policy

AML policy of WM.Money service

• The service reserves the right to suspend financial transactions in cases where the AML check of a transaction sent by the client shows a significant risk. Transaction indicators should not exceed 65% risk, and the following indicators have the critical content of individual zones: Dark Service and Dark Market – 25%; Mixer and Gambling – 25%; Exchange Fraudulent, Scam, Illegal Service, Stolen and Ransom – 2.5%.
• In case of suspension of the application, the User is obliged to pass extended verification by providing:
  1. Photo of one of the documents (passport, ID-card or driver’s license).
  2. Selfie with this document and a sheet on which today’s date and signature will be written by hand.
  And also fully answer the following questions:
  – through which platform did the funds come to you? Provide screenshots of the sender’s wallet/platform withdrawal history, as well as links to both transactions in the explorer;
  – explain for what service the funds were received;
  – how much the transaction was, as well as the date and time of its execution;
  – through which contact person did you communicate with the sender of funds? Provide all screenshots of the correspondence with the sender, where we can see the confirmation of sending funds.
  The service reserves the right to request additional documents or screenshots for extended user verification, since each case of blocking is considered individually and may require additional guarantees that the person is not involved in illegal actions.
• The Service does not provide additional services for the analysis of a future transaction and does not answer questions from Users related to the possible risk of conducting an exchange transaction or converting funds. In case of doubts about the purity of the cryptocurrency, the User must independently check the degree of risk on open specialized sites.
• AML checks are performed for all cryptocurrency transactions. If funds with a high risk (over 25%) are received, they will be frozen by the exchange, and additional customer verification will be required. The service does not accept payments from sanctioned exchanges and platforms:
  – Mega Darknet Market
  – Garantex
  – Hydra
  – Bitzlato
  – DoubleWay
  – OMGOMG!
  – DuckDice
  – Wasabi Wallet
  – Gandhiji
  – NVSPC
  – Roobet
  – Tornado
  – WEX Exchange
  – Yolo Group
  – Black Sprut
  – BTC-e
  – Chiper Mixer
  – DuelBits
  – FreeBitcoin
  – Darknetone
  – Commex
  – Trocador
  – Anonexch
  – Bitpapa
  – NetEx24
  The list may be updated by the service administration. In the case of sending, they may be subject to verification with further return to the client or for an indefinite period. Also, the service cannot accept funds from platforms:
  – Capitalst
  – Rapira
  Due to the internal rules, specifics, and policy of the exchange to which the coins are deposited. In the case of sending, they may be subject to verification with further return to the client or for an indefinite period.
  Additionally, there may be issues with funds received from cryptocurrency casinos, such as:
  – Primedice
  -Stake
  – 1xBit.

  Please pay attention to this when making an exchange.

• If the block occurred when exchanging identical coins in the same network (for example, USDT TRC20 for USDT TRC20) only in the presence of a high transaction risk or suspicion of money laundering – verification may take longer (indefinitely). The client makes the exchange at their own discretion and risk.
• The user reserves the right to refuse verification. If the block was on the side of the exchange service, where acceptance was carried out on online or offline wallets (not related to the exchange), then in this case, after 10 (ten) days, a refund will be made minus 10% – 30% of the amount received, as well as other network fees. The percentage amount of the withholding is determined by the damage caused by the user to the exchange service.
• If the block of funds was on the side of the exchange, when using the “hot” wallet by the exchange service, then in this case, refusing verification will lead to a complete loss of funds, since the decision on unblocking is made by a third party. After providing all the requested documents, the return terms are not regulated.
• If the acceptance of securities was carried out on exchange wallets and the freezing of funds was on the side of the exchange, then in case of the User’s refusal to verify, the funds remain frozen for an indefinite period and can be unfrozen by court order. All legal claims of the User on a subrogation basis must be redirected to the source of the funds block – the exchange.
• If, during the freezing of securities, a request was received from the police or court to arrest the funds, then the funds will be transferred in full to the law enforcement agencies and cannot be returned in the future.
• All User information upon request is confidential, however, for transactions with a high risk, the WM.Money online service will report and cooperate with the authorities of the countries where illegal operations were carried out.
  • Prohibited countries: Afghanistan, Algeria, Bahamas, Bangladesh, Belarus, Bolivia, Burundi, Central African Republic, Congo, Congo, Cuba, Ecuador, Ghana, Iran, Iraq, Lebanon, Libya, Mali, Mongolia, Morocco, Myanmar, Nepal, Pakistan, Palestine, Qatar, Russian Federation, Somalia, South Sudan, Sudan, Syrian Arab Republic, Trinidad and Tobago, United Arab Emirates, United States of America, Venezuela, Western Sahara, Yemen, Zimbabwe