All incoming deposits are subject to mandatory AML/KYC verification. Transactions assigned a high risk level may be temporarily suspended for additional review. The service does not accept payments from sanctioned or restricted platforms.
Before creating an order, you may check your address for AML compliance.
Deposit crediting conditions
- Deposit crediting is processed automatically.
- The exchange rate is окончательно fixed after 500 network confirmations are received and the transaction is credited.
Payment Terms
- The exchange direction is processed manually and takes up to 120 minutes.
- Payments are made only to FOP/LLC accounts.
- Processing and payments are carried out during the service's working hours.
- In case of a high volume of requests, the exchange may take longer.
- In extremely rare and isolated cases caused by delays in the banking systems of the sender's and recipient's banks, the exchange may be completed within no more than 72 banking business hours.
*For the "Bank Account (PERS)" and "MONO Bank Account (PERS)" directions, there are separate exchange directions. If you select one of these banks under another direction, the exchange rate will be automatically recalculated according to the current rate. For clarification, please contact the operator via chat or email. Other banks operate as usual.