All incoming deposits are subject to mandatory AML/KYC verification. Transactions assigned a high risk level may be temporarily suspended for additional review. The service does not accept payments from sanctioned or restricted platforms.
Before creating an order, you may check your address for AML compliance.
Deposit crediting conditions
- Deposit crediting is processed automatically.
- The exchange rate is окончательно fixed after 32 network confirmations are received and the transaction is credited.
Payout terms
- The exchange process is handled manually and takes from 30 to 180 minutes.
- Payouts are made only during the service’s working hours.
- In case of a high volume of requests, the exchange process may take longer.
- In extremely rare and exceptional cases, caused by delays in the banking systems of the sending or receiving banks, the exchange may be completed within a period of up to 72 business banking hours.
- Transfer to banks in Moldova and Ukraine is currently not possible.