This operation is performed in semi-automatic mode and takes up to 4 hours during working hours (see operator status)
The rate is fixed after 20 confirmations of the transaction by the TRC20 network.
Fixation is made depending on the rate deviation in the application to the exchange as a percentage. Possible deviations from the course
exchange within the framework of the course parser within 1-2 minutes.
Security
Like all exchange services, we adhere to AML/KYC rules to ensure security. In case of suspected risks, our exchange point may request additional information without specifying the reasons for the check. This procedure is applied rarely and serves exclusively for security measures. We draw attention to the fact that the service does not accept payments from sanctioned and prohibited platforms, which can be found here.
If your address or the cryptocurrency you sent has a High Risk/Middle Risk or is associated with illegitimate sources, identity verification will be required. Funds will be blocked until the verification is completed
In very rare cases, due to possible delays in transaction processing or other technical reasons, the exchange may take longer, but no more than 72 working bank hours.
