Dear Clients.

We would like to inform you that all exchange requests submitted during non-working hours of the operator will be processed during the working hours of the operator or the next day from 10:00 (UTC+3). This means that all your requests sent outside of business hours will be processed the morning of the next business day. We thank you for choosing our services and cooperation, and strive to make your experience with us as satisfactory as possible.

Best wishes!

Attention! AML checks are performed for all cryptocurrency transactions. If funds are received with high risk (more than 70%), they will be frozen by the exchange and additional verification of the client will be required. Funds from the GARANTEX, CommEX , Capitalist exchange are not accepted; if submitted, they may be subject to review indefinitely. There may also be problems with funds received from cryptocurrency casinos such as Primedice and 1xBit. Please note this when making an exchange

Our resource operates in automatic and semi-automatic mode, applications are processed automatically and semi-automatic
If the status of your application is “Completed”, the funds have been sent by the systеm to the payment details you specified. The rules for crediting cards and wallets depend on the payment systеm and bank. The established rules for enrollment on our resource are as follows:

Regulations for crediting funds: In most cases, 97% of withdrawal payments are made instantly. However, in rare cases, the processing time for applications can range from 30 to 90 minutes. When withdrawing to some banks, it may take up to 72 hours, it all depends on the time of application. Sometimes withdrawal of funds based on one application is carried out in several transactions. On weekends and holidays, processing time may increase, please consider this information when creating an application

If, after these deadlines, the payment has not been credited to your card, you need to contact the site support service.

A description of all application statuses is available on the page “Application statuses“.

Operator offline
19.03.2024, 08:02