Applications for this service are processed manually during operator working hours and may take up to 90 minutes.
In rare cases, to verify new user payments and your identity, as well as for exchanges that arouse the suspicion of the exchange service, the following may be required:
- A photo of the card against the background of the application (on the website), if the card is physical.
- A screenshot of the card in your bank’s online application, if the card is virtual.
- A selfie with a document (at your discretion).
The rate is fixed after the funds are credited to our account. After payment confirmation, we will start transferring funds to the account you specified.
You can get the payment details in the support chat.