Applications for this direction are processed in manual mode during operators’ working hours.
In rare cases, to confirm new user payments and your identity, as well as for exchanges that arouse the suspicion of the exchange service, the following may be required:
- A photo of the card against the background of the application (on the site), if the card is physical.
- A screenshot of the card in your bank’s online application, if the card is virtual.
- A selfie with a document (at your discretion).
The rate is fixed after the funds are credited to our account. After payment confirmation, the payment is made instantly.
You can get the payment details in the support chat.